Assistance & Remote Help
Need Technical Assistance?
On request and by prior phone appointment — we can help you troubleshoot issues with your devices, provided you have a working internet connection.
Support Hotline
According to your service contract
Ext.
Mon.-Fri, 9-18h CE(S)T
Expedited Support
chargeable
Extended hours, critical only
Ext.
24/7 · 365 days
+49 (0)89 339 809 -
Remote access tools available on
download
page.
Limited availability: Month 0th – Month 0st ⚠️ Support may be delayed. ⚠️